CSG has named Patricia Elias as the company’s new Chief People and Places Officer.
“A people-oriented, global business leader, she brings a proven track-record of driving innovation, integrity and impact that will help CSG harness the power and collective talents of its more than 4,800 global employees,” CSG mentioned in a statement.
Elias joins CSG from ServiceSource International, where she served on the executive team as their chief legal and people officer, providing oversight of global human resources, legal, and compliance.
“I’m excited to join CSG and a leadership team that recognizes the impact a growth mindset and inclusive culture can have on business success,” Elias said. “I look forward to sharing my passion for fostering equitable, employee-centric programs to create an even more meaningful, intentional, and diverse employee experience at this dynamic company.”
Elias began her career practicing corporate and securities law and later served as corporate counsel for ViaWest and Flextronics. She also served three years as a lecturer of business law and public policy at the University of Denver’s Daniels College of Business.
She holds a J.D. from Georgetown University and a B.A. in Psychology from Duke University.
Brian Shepherd, CSG CEO, said, “As CSG continues to evolve, we are thrilled to have Patricia’s rich experience developing people strategies to help drive our growth and industry leadership. She is an impressive leader who has proven she can excite, inspire, develop and lead a global team.”
“People and culture are at the heart of everything we do. Staying true to our values while accelerating our strategic growth and transformation will enable us to build an even more inclusive, innovative, and agile CSG,” Shepherd added.
Operating across more than 120 countries worldwide, CSG manages critical customer interactions annually, and its suite of software and services allow companies to tackle their business challenges. CSG is a partner for driving digital innovation for hundreds of global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra.
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