24-7 Intouch has announced that it has acquired Goodbay Technologies, a provider of digital business process outsourcing services.
The acquisition includes additional on-campus and work-from-home capabilities for 24-7 Intouch in India, the Philippines, and Jamaica, as well as offices in Austin, Texas.
“Our new acquisition is an exciting opportunity to strengthen our core digital offerings to technology, media, and fintech customers while also making us an industry leader in digital customer service solutions for the gaming vertical,” said Greg Fettes, Co-Founder and CEO of 24-7 Intouch. “Goodbay Technologies is known for its innovative, consultative and data-driven approach to customer experience, particularly in the gaming and consumer technology verticals, and we are excited to partner with them to grow what is already an impressive customer footprint.”
“We’re committed to continuing to provide innovative, flexible and data-driven service programs to our world-class clients,” said Sapan Shahani, CEO at Goodbay Technologies. “By adding 24-7 Intouch’s global presence, languages, and technology solutions, we’re able to expand the range of solutions we can now offer to our clients and other market participants.”
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