MindTickle, Sales Readiness platform, has raised $100 million in a combination of equity and debt financing, led by Softbank Vision Fund 2¹ to prepare customer-facing employees everywhere to drive revenue growth.
The round also saw participation from existing investors, Norwest Venture Partners, Canaan, NewView Capital, and Qualcomm Ventures.
The Sales enablement platform seeks to use the funds to accelerate its go-to-market activities and expand global operations while advancing investments in product innovation to close the loop on customer-facing readiness and in-field execution.
Krishna Depura, co-founder and CEO of MindTickle, said – “Our mission is to help companies transform the capabilities and behaviors of their teams to generate a meaningful, measurable impact on their revenue and brand. As customers become increasingly demanding and remote work becomes more common, organizations realize the need to reskill and upskill their employees on an ongoing basis to deliver value in each customer interaction.”
He added – “As a result, we have witnessed strong demand and usage growth from enterprise sales teams over the last few quarters. Interestingly, we are also seeing a strong flow of interest from other enterprise teams, who are intrigued by the success of their sales-peers with MindTickle, and are choosing to adopt this new technology for their respective functions.”
The startup’s SaaS platform enables enterprises to ready their customer-facing teams for the “moment of truth” — when they interact with their customers. Organizations use MindTickle to drive programs, such as onboarding, ongoing learning, role-playing, upskilling, and coaching to ensure that all customer-facing employees have the right capabilities and behaviors needed to drive revenue growth.
Sumer Juneja, Partner at SoftBank Investment Advisers, commented – “MindTickle’s track record of growth, quality of product and marquee customer base highlights their strengths. By delivering engaging and personalized training to users, MindTickle is uniquely placed to support businesses to increase revenue generation and extend critical capabilities within their existing workforce.”
–AK
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