TCS named Leader in Supply Chain Management BPO Services by Everest Group

Tata Consultancy Services, a global IT services, consulting and business solutions organization, has been recognised as a Leader in the Everest Group PEAK Matrix for Supply Chain Management (SCM) BPO1. Additionally, it was named a Star Performer for having top quartile year-on-year improvement in its scores.

According to the report, TCS has a closely integrated supply chain solutions team that includes strategy consultants, technology specialists, IT infrastructure specialists, and managed service providers, allowing it to quickly understand and develop a customized solution for enterprise supply chain needs. TCS’ solutions in areas such as supply chain maturity assessment, business process re-engineering, change management, and design and deployment of ERP and CRM functions, were also highlighted as strengths.

“With ever shifting global demands, tariff regimes, market consolidation and the shortening product lifecycle, supply chains across the globe have been undergoing major disruption. An agile, intelligent, digital and connected supply chain can help enterprises overcome this disruption while ensuring foster go to market and superior consumer experience,” said Ashok Pai, Global Head, Cognitive Business Operations, TCS. “This Leadership positioning is a recognition of our vision, strategy, investments in digital technologies, comprehensive portfolio of offerings, and market success in supply chain operations,” he added.

“With global supply chains becoming more complex and interconnected, organizations require holistic solutions combining skilled talent, digital tools, ond dynamic process execution. TCS is winning in the supply chain outsourcing market by following an integrated supply chain strategy with offerings that incorporate deep domain, consulting, and technology capabilities with advanced analytics, intelligent automation, inhouse and third-party platforms, and multiple workflow tools,” said Shirley Hung, Vice President, Everest Group.

“With our consulting-driven approach to transformation, deep contextual knowledge, Machine First Delivery Model, powered by automotion and cognitive intelligence, and proprietary solutions, we help customers accelerate their transformation journey and deliver enhanced customer experiences,” added Ashok Pai.

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