Global technology Company Zoho has announced a strategic alliance with Tata Consultancy Services (TCS) to provide superior Customer Relationship Management, IT Service Management and e-Commerce solutions to solve problems for large businesses.
The partnership will bring together the breadth and depth of Zoho’s product portfolio with TCS’ experience and domain expertise in technology-led consulting and business integration services.
Both the companies aim to drive growth for global organizations through technology alignment with business goals, more transparency across solutions, and greater operational efficiency.
Zoho, in alliance with TCS, will allow global enterprise organizations to realize new revenue opportunities, gain operational efficiency, and drive business success from anywhere, whether remote, in-office, or both.
It’s unified data model combined with TCS’s technical and industry expertise will help organizations benefit from faster, more seamless, and innovative capabilities to enhance customer experiences, the company claims.
“TCS has a business-led approach to consulting and enterprise transformation. Zoho takes the same approach to its technology, offering a vertically integrated platform of leading business applications and services,” said Sridhar Vembu, Co-founder and CEO of Zoho Corporation. “We are confident that through TCS’ reach and influence in the market across 46 countries, more enterprise organizations globally will experience the benefits of Zoho’s deep technology stack and world-class applications.”
Zoho is privately held with more than 8,000 employees and 45+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools.
-AK
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