Infosys has announced its collaboration with ServiceNow, the digital workflow company to provide enterprise-level service management for customers in manufacturing industries.
According to a statement, through this collaboration, Infosys will leverage its industry cloud blueprints, part of Infosys Cobalt, and deploy ServiceNow Operations Technology Management (OTM), to support manufacturing industries as they digitize their factories, floors, and plant operations.
Narsimha Rao Mannepalli, Executive Vice-President, Head of Cloud & Infrastructure Solutions and Infosys Validation Solutions, Infosys said, “Digital transformation in manufacturing industry has never been more critical than now. Given the current scenario, there is an increased need to drive business innovation at speed to be future-ready while also optimizing existing operations and reducing costs across the value chain. With the power of Infosys Cobalt and our elite collaboration with ServiceNow, we will help bring multi-fold business benefits for our clients.”
Binoy Gosalia, Global Head of Industry Partnerships, ServiceNow said, “Speed and agility are critical for maintaining OT security. Infosys Cobalt’s Enterprise Service Management Café accelerates its manufacturing clients’ ServiceNow journey with an AI-powered plug-and-play deployment solution. We look forward to our continued collaboration enabling manufacturers to navigate and succeed in today’s rapidly changing environment.”
Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys, said, “We are delighted to deepen our longstanding relationship with ServiceNow through this collaboration. Building on our deep manufacturing industry expertise, we will help maximize OT asset visibility and cybersecurity which are crucial capabilities for adopting smart manufacturing. ESM Café will fundamentally change how organizations harness technology to augment their production processes and transform them into factories of the future.”
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